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All Systems Operational

Updated a few seconds ago

This page provides detailed reports about incidents and planned maintenance. For automated uptime monitoring, please see: http://voicethread.com/status



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History (Last 30 days)

Database UpgradesPlanned Maintenance


Planned outage for database upgrades to keep VoiceThread healthy!


Website, Mobile App


October 10, 2020 9:00AM - October 10, 2020 11:00AM UTC

October 10, 2020 9:00AM UTC
[Update] We are down for planned maintenance. Thank you for bearing with us! We'll get you back to VoiceThreading soon.

October 10, 2020 11:00AM UTC
[Update] We're back! Thank you for your patience!
File processing slowDegraded Performance

Incident Status

Degraded Performance


Website, Mobile App

October 7, 2020 1:09PM UTC
[Investigating] File processing, which includes creating new slides and recording audio and video comments, is slow. We are investigating now.

October 7, 2020 1:49PM UTC
[Monitoring] Processing speeds are restored. We are still investigating the underlyhing cause.

October 7, 2020 2:11PM UTC
[Resolved] We experienced a load issue in our media ingestion platform and mitigated it by scaling up and monitoring closely. We’re continuing to diagnose the core issue.